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Total Ret@il– how to navigate in the future of retail and etail

Hitta oss på kartan

Speaker: Louise Byg Kongsholm - owner of pej gruppen and bestselling author of the book ‘Total Ret@il’
Language: English

'Business as usual' is no longer an option in a world where changing consumer behaviour, new technologies and fast globalisation is the name of the game. The retailers and etailers who will thrive in the next decade will be those that reimagine and redefine their purpose, format and communication for the total retail age. If the retailers fail to listen to the needs of consumers, and more importantly to keep up with their ever-increasing expectations of a shopping experience that is completely seamless, it will be the end of  businesses (as usual).

VH:01 - The Design Bar/ The Victoria Hall